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Written by Administrator
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This series covers topics chosen to help you become a more skillful, effective leader. Designed as Quick Tools, these brief, self-directed training guides will help sharpen your skills when time is short. The tools address areas of work that every manager or supervisor encounters: managing time, conducting meetings, coaching, dealing with the human side of change, and managing difficult conversations. Each of the Quick Tools ends with a handy pocket guide which recaps the major learning points.
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Effective Meetings
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Have you ever left a meeting feeling like it was a waste of your time? Effective Meetings Quick Tools will help you decide if a meeting is needed, and what kind of meeting is appropriate in different situations. It will help you conduct meetings focused by an agenda, designed to meet the intended goals, and to move the work of the organization forward. This tool guides you step by step through the entire meeting process, from the pre-planning stages to meeting follow-up. Checklists ensure that each step of your meeting is planned and executed -- efficiently and effectively.
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Six Steps to Successful Time Management
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Ever wonder how some people just seem to get everything done and still have time to spare?The Time Management Quick Tools will help you organize your days, weeks, and months more effectively. You will learn to evaluate your tasks in terms of importance and urgency, to focus on the important issues, and to avoid the unwelcome distractions that interfere with your real work. A hand Pocket Guide summarizes the time management skills to help you stay on track.
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Daily Coaching
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The Daily Coaching Quick Tool is designed to help any supervisor or manager learn the skills needed to coach employees to better performance. The series of exercises will teach you to match the type of coaching to the individual, to set S.M.A.R.T. (Specific, Measurable, Attainable, and Time-Sensitive) goals and to give feedback appropriately. The Pocket Guide allows you to keep the key points close at hand.
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The Personal Side of Change
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“It isn’t the changes that do you in, it’s the transitions.”
Managing Transitions by William Bridges, 2003
Organizations frequently make changes to adapt to a changing market, a changing world. Changes take place but not all are successful. A big reason change fails is that employees don’t make the transition to the “new way.” Leaders who neglect the “personal side of change” do so at their peril. You can’t get the results you want without dealing with the “human side” of the equation. Like it or not, there’s no way to deal with that need in an impersonal way. This tool is designed to help leaders and managers in organizations guide their employees through the three stages of transition – from the “ending” through the “neutral zone” to a successful “beginning” of a new way.
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How to Talk When You'd Rather Not: Tools for Challenging Conversation
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“Why is communication so hard? Even under the most ideal conditions—same language, similar backgrounds, good intentions on all sides—communication often goes awry. Misunderstandings and misinterpretations abound, threatening the quality of our decisions as well as the strength of our relationships. This quick tool provides information and exercises designed to help you improve the effectiveness of your communication focusing on how to handle “sensitive” conversations—that is, how to tackle the most difficult, complex, and uncomfortable of topics successfully. Most of the techniques are applicable to any discussion, whether sensitive or routine, face to face or by phone or email. This Quick Tool will help you develop skills for times when “you need to talk, but you’d rather not.”
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Leadership Series Content